Contact Us

There is a person on the other end of this, and we would rather hear from you before something goes wrong than after. Order questions, dimensions, which socket a fixture takes, whether a lamp suits the room you have in mind, all of it is fair game.

Email
support@colorfulatelier.com
We reply within 1 business day, usually the same day.

Customer service hours
Monday to Friday, 9:00 AM to 5:00 PM EST
Saturday and Sunday, 9:00 AM to 1:00 PM EST

Contact form
The form below lands in the same inbox as our email. Add your order number if your question is about an order, it saves a round trip.

Language
We handle customer service in English.

Email us before sending anything back so we can match your return to your order. The full conditions are in our Refund & Return Policy.

Faster than emailing
Delivery times and tracking: see our Shipping Policy.
Returns, refunds and damaged pieces: see our Refund & Return Policy.
What we do with your data: see our Privacy Policy.
Everything else: our FAQ page covers most of it.