Contact information

Last updated: September 6, 2026

The short version

• Email us at support@colorfulatelier.com, we reply within 1 business day
• Call +1 (239) 523-9644 during opening hours
• Include your order number and we can help you in one message instead of three
• Returns go to our center in Doral, Florida, after you email us first

Monday to Friday, 9:00 AM to 5:00 PM EST
Saturday and Sunday, 9:00 AM to 1:00 PM EST

Contact form

The form on this page lands in the same inbox as our email. Add your order number if your question is about an order, it saves a round trip.

What we can help with

Where your order is, whether a piece suits the room you have in mind, dimensions and materials, how to care for something, and anything that went wrong. We would much rather hear from you before you are unhappy than after.

Language

We handle customer service in English.

Business address

Colorful Atelier
2905 Sunset Rd
Fort Myers, FL 33901
United States

Returns address

Colorful Atelier Returns
Fulfillment Hub USA
3450 NW 115th Ave
Doral, FL 33178
United States

Email us before sending anything back so we can match your return to your order. The full conditions are in our Refund & Return Policy.

Faster than emailing

Delivery times and tracking: see our Shipping Policy.
Returns, refunds and damaged pieces: see our Refund & Return Policy.
What we do with your data: see our Privacy Policy.
Everything else: our FAQ page covers most of it.